↩️ Returns flyer

Fair fixes when something goes wrong

Wrong item, transit damage, or an unopened change of mind — here is how we review each case.

My orders Contact path

📸 What to send

Order number + clear photos

That combination helps us review damaged or incorrect deliveries faster.

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🧴 Product limits

Safety and local consumer rules can limit returns once seals are broken.

Payment help Home

Use the table below, then open your account with the order number ready. Photos help for transit damage claims.

Situation	Typical outcome
❌ Wrong item	Replacement or refund after review
💥 Damaged in transit	Replacement or refund with photos
📦 Changed mind (unopened)	May qualify within the return window
🧴 Opened hygiene products	Often not returnable

📸 Strong message

Health products may have limits once seals are opened. We follow safety and local consumer rules on each case.